Rates are displayed in US Dollars. A deposit of $200 is due within 5 business days from the date of booking. The balance is due 90-60 days prior to arrival. Payments by personal checks, money orders and wire transfers are accepted.
If cancellation is received earlier than 90 days of arrival, the deposit is forfeited. If you cancel 90 days or less prior to arrival, the full amount of rent will be due. If the unit is re-booked to another party for the same dates, you will be refunded the amount we are able to recover. Travel insurance is advised.
YOUR ARRIVAL:
You should check-in with Castle Resorts rental company in the main lobby. Park near the main lobby in a white painted stall. You will receive keys and a parking pass for the duration of your stay. You will also receive the access code to the pool area. If you bring a computer, ask for an access code to connect to the Internet from your unit.
CHECK IN / OUT:
You may check in after 3pm on the day of your arrival. Check-out time is before 12pm.
RESORT FEE:
The one-time $15 resort fee covers for local and toll-free calls along with Entry Gate electronic cards, parking permit, daily Maui Newspaper (available in the lobby), $5.00 cyber café access card, Maui magazine (available at the front desk), Wednesday poolside Mai Tai party from 3 to 5pm.
PARKING:
When you check-in in the main lobby, you will be assigned a parking stall. You will have a parking permit that you should place on the dashboard.
OWNERS CLOSETS:
1. We have installed a number combination padlock on the bedroom closet. This is an owner's closet and it is only available to us and customers who rent directly from us. There are two beach chairs and an umbrella and some sand toys. The code and the opening instructions will be provided when your reservation is confirmed. Please do not forget to lock everything when leaving. The closing instructions are on the inside of the door.
2. The locked closet over the refrigerator contains owners' personal items. Please be respectful.
TELEPHONE:
Local and toll-free calls are free. Please use your cell phone, calling card or credit card for long distance calls.
OCCUPANTS:
The maximum number of occupants for this unit is 4.
QUIET TIME:
Our guests are asked to observe Quiet Time in Kamaole Sands which is between 10pm and 8am.
GARBAGE:
Roaches are a common problem in the tropics. Please keep the kitchen clean from bread crumbs and food spills. Dispose of all trash at least every day.
QUIET HOURS:
Quiet hours are from 10 pm to 8 am. Please be respectful of others. No loud parties, no music outside after 10 pm.
PETS:
No pets allowed.
SMOKING:
Smoking is not permitted inside the unit or on the lanai. Smoking is permitted outside in the designated areas only.
YOUR DEPARTURE:
Check the furniture, closets and washer/dryer for you personal belongings. Put dirty dishes in the dishwasher and start the washing cycle. All furniture should be in the same place as it was on your arrival. Turn down all lights and the air conditioner. Lock all windows and doors. Return the keys to the lobby.